At Kloud Knight Limited ("KloudKnights", "we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
By accessing our website at kloudknights.com, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.
Information We Collect
- Personal identification information (name, email address, phone number) provided via contact forms
- Technical data such as IP address, browser type, operating system, and browsing behaviour on our website
- Project-related data shared with us as part of service delivery (e.g., infrastructure configurations, application code, cloud credentials)
- Payment and billing information when you purchase our services
- Communication records including emails, support tickets, and chat transcripts
- Cookies and similar tracking technologies to enhance your browsing experience
How We Use Your Information
We use the information we collect to provide, maintain, and improve our DevOps, cloud engineering, cybersecurity, and application development services. Specifically, we may use your data to respond to enquiries, deliver contracted services, process payments, send service updates, improve our website experience, and comply with legal obligations.
Data Security
We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience and gather analytics data. You can control cookie preferences through your browser settings. Disabling cookies may limit certain functionality on our website.
Third-Party Services
- We do not sell, trade, or rent your personal information to third parties
- We may share data with trusted cloud service providers (AWS, GCP, Azure) as required to deliver our services
- We may use third-party analytics tools (e.g., Google Analytics) to understand website usage patterns
- We may disclose information if required by law or to protect our rights
- All third-party partners are bound by confidentiality agreements
- Your data is never shared without your explicit consent except as described above